flatspot Reviews

Flatspot is an online store that offers a wide range of products, including clothing and shoes. The prices vary depending on the product. For instance, the Nike ACG Arctic Wolf Vest is priced at £130.00, while the Nike ACG Retro Balaclava Hoodie is available for £230.00. T-shirts from the Spring/Summer '24 collection, such as the Columbia Somer Slope Striped T-Shirt, are priced at £30.00. The store also offers shoes, with the Nike SB Force 58 Shoes priced at £70.00 and the Nike SB Dunk Low Premium Shoes at £110.00. Please note that these prices are subject to change and may vary depending on the size and color of the product. It's also worth noting that Flatspot offers free UK delivery on orders over £85.00. Additionally, the store occasionally offers discounts of up to 70% off on selected items during sales.

Flatspot allows customers to return their goods for whatever reason, no questions asked, provided they are returned within 28 days of receipt and in perfect sellable condition. Customers can opt for an exchange or a refund in the returns portal. Exchange requests are free of charge, including no return shipping fee and no fee for the delivery of the exchange request. If the exchange item is more expensive than the original item, customers will be directed to input their payment details on the return portal. If the exchange item is cheaper than the returning item, customers can select the remaining value to be refunded back onto the original payment method, or have the value sent as store credit to be used online at flatspot.com. For raffle orders made on releases.flatspot.com, customers need to follow the return instructions on that website.

Yes, it's possible to track your order on Flatspot.com. After placing an order, customers are typically provided with a tracking number. This number can be used to monitor the status of the package. If there's a delay or if the package is lost, customers are advised to contact Flatspot's customer service for further assistance. Please note that orders need to be placed by 3pm (GMT) to be dispatched the same day. Orders placed after 3pm will be processed the next working day. Deliveries are dispatched from Monday to Friday, excluding Bank Holidays. If an order is placed before 3pm on Friday, delivery should be expected on Monday. Orders placed after 3pm on Friday and over the weekend will be processed on Monday for delivery the next working day.

Flatspot is an independent skateboard and apparel retailer with a history spanning over 25 years. The store offers a wide range of products, including skate shoes, skate clothing, and accessories. Some of the popular items include the Nike SB Dunk Low City Of Love, Nike ACG Arctic Wolf Vest, and Polar Surf Pants. The Nike SB Dunk Low Pro Shoes and Adidas 3MC Shoes are also among the bestsellers. Flatspot also has its own collection of graphic print t-shirts, decks, pin badges, caps, and more. The store is known for its continually updated assortment of products sourced from personally vetted brands, ensuring a selection that includes the best picks from the industry alongside regular limited edition drops. The store also offers free UK delivery on orders over £85.

Flatspot carries a wide range of brands. Some of them include adidas Skateboarding, Always in Colour, Baglady, Bones, Bronze 56K, Butter Goods, Brixton, Bye Jeremy, Carhartt WIP, Cash Only, Civilist, Classic Grip, Columbia, Converse, Dancer, DC, Dickies, eS Skateboarding, Flatspot, Fucking Awesome, Garden, Gramicci, Hélas, Hockey Skateboards, HUF, Independent, Jason Markk, Kavu, Klean Kanteen, Last Resort AB, Levi's® Skateboarding, Levi's® Red Tab™, Magenta, Merrell, Mollusk, New Balance Numeric, Nike ACG, Nike SB, Nike SB Stefan Janoski, Nike Sportswear, North Skateboard Magazine, Novesta, Oakley, Obey, Octagon, PACCBET, Palace, Parlez by Parra, Pass Port, Patagonia, Purple Mountain Observatory, Poetic Collective, Polar Skate Co., Pop Trading Company, Playdude, Quartersnacks, Quasi Skateboards, Satta, Salomon, Sci-Fi Fantasy, Service Works, Simple Shoes, Skateboard Cafe, SkatePal, Spitfire, Stan Ray, Stepney Workers Club, Stussy, Tired, The Quiet Life, Thrasher, Token, Topo Designs, Uskees, Vans, Vetra, Yardsale Skateboards, and Yeti.

To track an order from Flatspot, it's recommended to contact their customer service if the order is believed to be delayed or lost. They will start an investigation with the courier. Unfortunately, the order cannot be re-sent or refunded until the courier has concluded the investigation. Customers are kept informed and will be contacted once the investigation has finished. For more detailed information, it's best to visit the official Flatspot website and check their FAQs or Shipping & Delivery sections. If the order number is available, it might be possible to track the order status on some parcel tracking websites.

"Flatspot.com" accepts Visa, Mastercard, and Maestro credit and debit cards. Additionally, payments can be made through PayPal, Shop Pay, and Klarna. The website accepts payment in various currencies including GBP, USD, EUR, AUD, CAD, NZD, SGD, and JPY. It is important to note that all orders need to be placed on the website and phone orders are not accepted. The website uses industry-standard SSL encryption to protect customer details, ensuring a safe online shopping experience.

Flatspot.com has a comprehensive return policy. If customers are not 100% satisfied with their purchase, they can return their goods for whatever reason, no questions asked, provided the goods are returned within 28 days of receipt and in perfect sellable condition. The return process can be initiated through their Returns Portal. Customers are advised to pack their return securely and ensure no labels are attached directly to the returning item or its packaging. A completed returns form should be included inside the box. If a new invoice form is needed, customers can email orders@flatspot.com. Once the return is received, it may take up to five business days to process. Customers will be contacted by email to confirm that the return has been processed.

For exchanges, there is no return shipping fee and no fee for the delivery of the exchange request. Customers can exchange their item/s for a new size and/or colour or a new product entirely. If the exchange item is more expensive than the original item, customers will be directed to input their payment details on the return portal. If the exchange item is cheaper than the returning item, customers can select the remaining value to be refunded back onto the original payment method, or have the value sent to them as store credit to be used online at flatspot.com.

In terms of shipping, orders need to be placed by 3pm (GMT) to be dispatched the same day. Orders placed after 3pm will be processed the next working day. They dispatch orders Monday - Friday only (excluding UK Bank Holidays). If an order is placed before 3pm on Friday, delivery should be expected on Monday. Orders placed after 3pm on Friday and over the weekend will be processed and dispatched on Monday (exc. Bank Holidays). For UK Shipping, DPD Local Next Working Day is £4.50 but is free for orders over £85. DHL Next Working Day is £6.00 or £2.00 for orders over £85. For International Delivery, prices start from £7.00 for the Channel Islands, £16.00 for Europe, £15.00 for the USA, and £20.00 for the rest of the world.

The contact information for Flatspot is as follows:

• For inquiries about an existing order, the email address is orders@flatspot.com. It's helpful to have your order number as a reference.
• For other inquiries, the email address is hello@flatspot.com.
• The phone number is 0800 862 0192. For international calls, the number is 0044 (0) 800 862 0192.
• Office hours are Mon-Fri 08:30-17:00 GMT.
• All correspondence and returns should be sent to Flatspot Unit 5 Richmond Place, Central Avenue, Lee Mill Industrial Estate PL21 9RL.